Business Analyst

Nexent Bank is a respected international niche bank offering a dynamic portfolio of products to corporate and retail clients. With over 1,000 colleagues in seven countries and headquartered in Amsterdam, we proudly serve our international client base while strengthening our organization. We aim to be an adaptive, efficient, and sustainable bank, focusing on achieving investment-grade status and further embedding digitalization.

At Nexent Bank, we empower passionate people to achieve their maximum potential. We believe in ethical banking, care for customers need and proactivity, having a strong adherence to values such as responsibility, collaboration, learning and development.

Job Description:

As a Business Analyst, you will play a critical role in building the bridge between business and IT. Your primary responsibility will be to gather & translate business requirements to detailed product specifications via user stories. Your work will have a direct impact on the efficiency and reliability of our Core Banking systems and integration of digital channels with Core Banking, and you'll collaborate with a team of dedicated professionals in a dynamic and challenging environment. This is a full-time position, located in Romania or available remotely.

Key Responsibilities:

• Gather and translate business requirements to detailed product specifications via user stories that are ready for development by the development teams.
• Walk (with the client or user) through each step of the process, examine individual tasks that could potentially be improved and make suggestions for improvements.
• Monitor the ongoing quality of work delivered in sprints and projects.
• Develop and execute comprehensive test plans, test cases, and test scripts.
• Perform manual and automated testing to identify defects and areas for improvement.
• Monitor and report issues, defects, and anomalies, and work closely with the development team to resolve them.
• Document test results, create test reports, and maintain thorough records of test cases and procedures.
• Assist in the implementation of best practices for quality assurance and continuous improvement.
• Train the necessary staff.
• Support end-user after the product is delivered.
• Present the internal releases to the customers.

Qualifications:

• Minimum 5 years of work experience in a similar role.
• Expert knowledge in one of the following domains: Credit Cards, Debit Cards, POS Management, Retail Loans, Retail Mortgage, Payment systems, Customer, Account or Treasury products.
• Experience in digital channel-service integrations and API testing is a plus.
• Experience dealing with multiple business stakeholders.
• Required to think business oriented and service minded.
• Strong problem-solving skills and attention to detail.
• Experience with agile development practices and Scrum.
• Proven experience in software quality assurance, with a focus on Core Banking systems and integration with digital chanells.
• Knowledge of testing tools and methodologies, including test automation.
• Good written and verbal communication skills in English, with the ability to collaborate effectively with team members and stakeholders.
• Knowledge of SQL is a plus.